YOUR INFORMATION
Privacy notice
The Damp Guys is a trading name of BIFB Ltd, company number 17166035. Contact survey@thedampguys.com about your information.
Information we use
Our enquiry form collects your name, contact details, property address, survey choice and message. We use this information to respond, discuss your request and arrange services. Please avoid sending sensitive personal information.
Why we use it
We process enquiries to take steps at your request before entering a contract and to provide agreed services. Our legitimate interests include securing this website and managing business communications.
Storage and sharing
Enquiries are sent by email to our survey inbox. Our hosting and email providers process the information needed to deliver and protect the service. We do not sell enquiry details. We retain information only as needed for the enquiry, related services and applicable record-keeping obligations.
Your choices
You can ask to access, correct or delete your information, restrict processing or object where applicable. Email survey@thedampguys.com. You can also complain to the Information Commissioner’s Office at ico.org.uk.
Cookies and logs
This website uses no analytics or advertising cookies. Hosting security logs may include IP addresses and request details. The enquiry handler uses a temporary security session to limit repeated submissions.
Last updated: 7 November 2026.